Your contact center is the hub between your clients,
suppliers and the department or service you want to open up.
At Workstreampeople, we understand how important it is that this center operates extremely sensitive and accurate from the moment you start using the Anywhere365 Unified Contact Center platform - Always. In principle, this means all our clients have a software assurance agreement, guaranteeing you that you’ll always operate with the latest version of the Anywhere365 software and the accompanying instructions. We’ll report any possible problems that may occur through our partners and the customer portal. Besides the standard Software Assurance support (Standard Support), there is an option to buy support from WORKSTREAMPEOPLE to supplement the support of your Skype for Business and Lync partner. An important aspect in this is, that this of support is always provided in cooperation with our partner that supplies you with ANYWHERE365.
To guarantee you that our software works, we and our partners provide a Support service, with which we can offer assistance whenever necessary - 24 hours a day, 7 days a week.Go to our Online Support Portal
|Standard Support||Premium Support||Premium Plus Support|
|Technical support from Monday till Friday between 8:00 am - 6:00 pm.|
|Emergency number from Monday till Friday between 8:00 am - 10:30 pm.|
|Emergency number support in 7 days a week from 8:00 am - 6:00 pm.|
|Priority support by escalation|
|Emergency number 365 days a year 24/7|